FAQ

Have a Question? Our Team Has the Answers!

Why choose Astral Joaillerie? 

Everything you need to know about Astral Joaillerie. Learn more

Personalised Support 

The Astral team will help you choose your precious love jewelry. Learn more

Size Guide 

Everything you need to know to determine the right size or opt for a safe option. Learn more

All About Our Other Jewellry

Learn more about our rings, necklaces, bracelets, medals, earrings. Learn more

Place an Order

Make your dreams come true with complete peace of mind and step by step with our team. Learn more

Payments

Everything you need to know about paying for your order. Learn more

Deliveries

Choose the delivery that suits your needs and your jewelry order. Learn more

Packaging

Your jewelry is protected and nestled in suitable packaging. Learn more

Exchanges/Returns

Your jewelry doesn't fit, and you want to exchange or return it? Learn more

Ethics

Our ethical commitments and goals for the future. Learn more

Raw Materials

Responsible silver and stones used in our jewelry. Learn more

Semi-Custom & Custom-Made Jewellry

Discover customization options for your jewelry. Learn more

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Taking Care of Your Jewellry

Tips to ensure a long life for your precious jewelry. Learn more


After-Sales Service

Warranty, repairs, and adaptation services. Learn more

Help!

Haven't found an answer? Contact us! Learn more